555r App: Responsible play, 24 hours
Whether you are in Dhaka or elsewhere, safe play comes first on the 555r App; here you will get 5 helplines, self-exclusion, and fast chat support all together
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Five 555r helplines, at a glance
Direct call, chat, and exact times, all in one table
Dhaka
Helpline: 01711-555-701
Hours: 08:00-22:00
Language: Bengali, English
Chittagong
Helpline: 01711-555-702
Hours: 09:00-21:00
Language: Bengali
Sylhet
Helpline: 01711-555-703
Hours: 08:00-20:00
Language: Bengali, English
Rajshahi
Helpline: 01711-555-704
Hours: 10:00-20:00
Language: Bengali
Khulna
Helpline: 01711-555-705
Hours: 08:00-23:00
Language: Bengali
When to seek help on 555r
If you get heated, pause a minute; first safety tool
If spending limits feel shaky or you don’t want to stop, call the helpline, especially at night, as many Dhaka users see bKash and Nagad and quickly pause, since money and time are in front
If self-exclusion is needed, you can easily limit your account for a few days; if needed, inform the support team. Members who use Rocket usually get a follow-up within 10 minutes, so you won't be left hanging
What you get by calling
Three-step talk, less hassle
- Initial identity verification, usually within 2 minutes
- Then your limits, breaks, or self-exclusion will be discussed
- Finally you will get one clear next step, in Bengali
Safe play tool, three task cards
Not a machine, a tool
Self-exclusion
Take a 24-hour, 7-day, or longer break
Session limits
Decide in advance how long you stay per session
Spending alert
Set a limit in BDT, and receive a notification
Three quick choices, one easy way
If needed, open the app, get support, and set the limit
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